IRCA Certified QMS Auditor/Lead Auditor based on ISO 13485
Course Category: Medical Devices Quality Management Systems (QMS)
Kelmac Group's QMS Auditor/Lead auditor based on ISO 13485:2003 (includes ISO 9001:2008) Training Course begins with a review of ISO 13485 and continues to teach the principles of process auditing in accordance with quality management system standards and ISO 19011:2002, "Guidelines for Quality and/or Environmental Management Systems Auditing." In addition, the concepts of ISO 14971, "Application of Risk Management to Medical Devices," are introduced. Through small group activities, audit role-plays, lively discussions, and instructor-led lectures, delegates gain a thorough understanding of the principles of auditing and how to apply the guidance of ISO 19011:2002 to implement effective audit programs for medical device manufacturing organizations.
Brought to you in association with
NSAI, Inc
At NSAI, our customers come first. We're committed, responsive and ready to serve the unique needs of the medical device industry. Our support team manages the various aspects of the certification process so that you don't have to, resulting in faster turn-around times, open communications and increased efficiency. In short, we deliver.
Who should attend?
- Management representatives
- Quality directors
- Managers, engineers, and consultants
- Auditors of medical device manufacturing firms (internal and external)
Benefits to Your Business
- The knowledge and skills to effectively audit your management system
- To conduct a risk assessment of the effectiveness and maturity of your management system
- The ability to conduct second party and third party audits of your supply chain.
Course Pre-requisites
- An online pre-course assignment must be completed before the first day of the course.
- The objectives of the new online pre-course assignment is to:
- To demonstrate all delegates meet IRCA's prior knowledge requirements associated with this course
- Ensure all delegate's are of a similar minimum standard to enable the class progress and pace maximises delegate satisfaction and effective learning
- Enable the Tutor(s) to assign delegates into groups that enables the class to progress through the course program effectively and without adversely affecting a delegate's or class's learning
- Delegates will be required to have their own copy of ISO 13485:2003 in completing the pre course assignment and for use during the on-site training course
- Knowledge of ISO 13485 and Internal audit experience is strongly recommended for this course.
Kelmac Group Pre Course Assignment Policy
- The Kelmac GroupĀ® policy is each delegate shall successfully complete the pre-course assignment prior to the start date and time of the planned class start date. If a delegate does not successfully complete the pre-course assignment by this specified time, the delegate may not be allowed attend the planned class and the delegate may be required to book on the next available class. If a Delegate is permitted to attend a planned class and they have not successfully completed the pre- course assignment prior to the start date and time of the class they are expected to successfully complete the pre-course assignment by the end of day 1. The rationale is to ensure no delegate has an unfair advantage compared to another delegate and that the delegate can demonstrate they meet the relevant prior knowledge requirements for the course.
- Each delegate is expected to get an overall grade of 70% in the pre-course assignment to fully satisfy the pre-course assignment requirement. Delegates who get an overall grade of 55% will be allowed to attend the planned class but will be required to complete additional graded assignments during the class delivery. Any delegate who gets an overall grade less than 55% will not be allowed to attend the class until they meet the minimum grade necessary to meet the pre-course assignment requirement.
Learning Objectives
- Understand quality management definitions, concepts, and guidelines
- Understand the quality management principles
- Interpret all clauses of ISO 9001 and ISO 13485
- Apply principles of PD CEN ISO/TR 14969 and ISO 14971
- Apply ISO 19011:2002 definitions, concepts, and guidelines
- Apply principles of ISO 19011:2002 to the auditing process
- Manage an audit program
- Initiate the audit and conduct opening and closing meetings
- Conduct on-site activities
- Communicate effectively during the audit
- Generate audit findings
- Prepare audit conclusions
- Report audit results
- Conduct an audit follow-up
- Understand the registration process

Course Structure
This course is a 40 hour/5 day course.
There is a pre course assignment that must be completed by all delegates in advance of attending. Completed assignments are to be handed to the tutor on day 1 of the training course.
Course Start: 08:30a.m & Course Finish: 17:30p.m
Evening study will be required as part of this course. It is recommended that all delegates attending treat the course as residential.
A detailed course breakdown is as follows:
Day 1
- ISO in Brief
- Accreditation and Certification/Registration
- Overview of the ISO 13485:2003 standard series
- Eight Principles of Management
- Process Approach
- ISO 13485:2003 Structure and Requirements
- ISO 13485:2003 Application
- Day 1 Learning Cycle Review
Day 2
- Statutory and Regulatory infrastructure and relationship with ISO Accreditation and Certification/Registration Bodies
- Overview of primary Statutory and Regulatory Requirements
- Keeping up to-date with statutory and regulatory requirements and different sources
- Checking for compliance
- Documentation requirements and benefits, hierarchy and document types, systems
- Document review process
- Terminology, Principles, Types of conformity audits and other audits
- Roles and responsibilities, auditor qualities and role of psychometric assessment tools
- Auditor life cycle
- Audit Roles & Responsibilities
- ISO/IEC 17021:2006 Two Stage Audit Approach
- QMS Document Review
- Day 2 Learning Cycle Review
Day 3
- Initiating the Audit and Preparing for the on-site activities
- ISO 13485 Scope, Audit Scope, QMS Scope
- Developing the Audit Plan
- Auditee Information and Data - Case Study
- Developing the Audit Protocols/Checklists
- Opening Meeting
- Evidence, Methods and Procedure for Gathering Evidence
- Interviewing Techniques
- Audit Reporting Instruction
- Interviewing Instructions and Interviews
- Audit Scenarios
- Day 3 Learning Cycle Review
Day 4
- Interviewing Interviews and Audit Scenarios continued
- Audit Team Performance and Communications
- Handling Difficult Situations
- Audit Findings and Summary Audit Report
- Writing Audit Findings
- Writing Summary Audit Report
- Examination Preparation and Study
- Day 4 Learning Cycle Review
Day 5
- Audit Follow-Up Strategies
- Evaluating Corrective and Action including root cause analysis and audit finding closure
- Audit Follow-Up
- Closing/Exit Meeting
- Course Summary/Continuous Assessment Report
- Examination Instructions and Examination
- Course Evaluation/Feedback
Course Assessment
The delegate is assessed based on participation and performance throughout the duration of the course. This includes all exercises, role plays, case studies and all other activities during the course. Please note, full attendance is required during the training course.
There is a 2 hour written examination at the end of the course. The exam is open book in that a delegate is entitled to use their own notes taken while on the course, the use of the delegate manual and any other supplementary material provided including their copy of the International Standard (s) in question. The minimum pass rate for the examination is 70%.
Training Methodology
Accelerated learning is the most advanced teaching and learning method available today. Itʼs a total system of enhancing and speeding up both the design and learning process. What makes accelerated learning so effective is that itʼs based on the way we naturally learn. It does this by actively involving the whole person, using physical activity, creativity, collaboration among learners, variety that appeals to all learning styles, contextual learning with real-world immersion, the creation of a positive physical, emotional, and social environment and other methods designed to get people deeply involved in their own learning.
What's Included on the course
- Comprehensive Course Manual
- Expertise and Wisdom of Tutor (s)
- Additional Handouts
Further Information
Kelmac Group offer all of our Training Solutions on an In Company/In House basis. These solutions can be tailored to meet the specific needs and requirements of the client.
Our fees are very competitive and if you would like further information, please contact our office directly on +1 (312) 496 6607 or email info@kelmactraining.com